Privacy Policy
Last updated: 17 July 2025
Accountinuity CIC ("Accountinuity", "we", "our" or "us") is a Community Interest Company registered in England and Wales (Company No. 16182698). Our registered office is 59 Dukes Wood Avenue, Gerrards Cross SL9 7JY. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and other applicable data protection laws.
1. Who we are & how to contact us
If you have questions about this policy or your personal data, contact our Data Protection Officer (DPO) or write to us at the address above.
2. What data we collect
- Identity Data – first name, last name, username or similar identifier
- Contact Data – email address, postal address, telephone number
- Professional Data – firm name, regulatory body, practising certificate details
- Technical Data – IP address, browser type, time‑zone settings, device IDs
- Usage Data – how you interact with our website and services
- Marketing & Communications Data – your preferences in receiving marketing from us
3. How we use your data & legal bases
We use your data to:
- Provide our continuity‑of‑practice registry and related services (performance of a contract)
- Respond to enquiries (legitimate interests)
- Send regulatory updates or service emails (legal obligation / legitimate interests)
- mprove our website and services (legitimate interests)
- Send marketing communications with your consent (consent)
4. Sharing your data
We only share your personal data with:
- Trusted service providers who process data on our behalf under strict confidentiality
- Regulators, courts or law enforcement where required by law
- Potential successor entities in the event of a merger or asset transfer
5. International transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place (e.g. UK International Data Transfer Agreement or adequacy decisions).
6. Data security
We use industry‑standard encryption in transit and at rest, role‑based access controls, and regular penetration testing to keep your data safe.
7. Data retention
We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements.
8. Your rights
Under UK GDPR you have rights to access, correct, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes via email or a prominent notice on our website.
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